Step by step instructions for our email subscribers.
“Whitelisting” ensures that our emails make it past your spam folder and into your inbox.
AOL
- Log into your account and click the “Settings” link.
- On the “Settings” page, select “Spam Settings.”
- Choose “Allow mail only from addresses I specify” on the drop-down menu.
- Enter the sender’s email address.
- Click the “Add” button to add them to your sender list.
- Click “Save” to save your changes.
- Open the email in your inbox.
- Hover over the sender’s name.
- Click “More” in the pop-up box.
- Select “Add to contacts” to save the sender to your Contacts list.
- You can also whitelist in Gmail before opening the email:
- Hover over the sender’s name next to the subject line in the inbox.
- Click “More” in the pop-up box.
- Select “Add to senders” to save to your Contacts list.
- Log in to your account and click the “Options” link.
- Select “Mail Options from the drop-down menu.
- In the “Options” tab, select “Filters from the left menu.
- Click the “Add Filter” button in the top bar.
- Type a name for your filter in the “Filter name” field.
- Select “contains” in the “sender” drop-down menu.
- Type the sender’s email address in the “sender” text field.
- In the “Move to Folder” drop-down menu, select “Inbox.”
- Click the “Save Changes” button in the top bar to save the filter.
- Select “Mail” and “Preferences” from the top menu.
- In the “Preferences” window, click the “Rules” icon.
- Click the “Add Rule” button.
- In the “Rules” window, type a name for your rule in the “Description” field.
- Use the following settings: “If any of the following conditions are met: From Contains.”
- Type the sender’s email address in the text field beside “Contains.”
- Select “Move Message” and “Inbox” from the drop-down menus.
- Click “Ok” to save the rule.
- Right-click on the message in your inbox.
- Select “Junk E-mail” from the menu.
- Click “Add Sender to Safe Senders List.”
- Open the email message.
- Click the blue star next to the sender’s name and address to add them to your address book.
- Click the Windows Live Mail icon in the top left corner of the window.
- Select “Options” in the menu.
- Click on “Safety Options” in the next menu.
- In the “Safety Options” window, click the “Safe Senders” tab.
- Click the “Add” button.
- Enter the sender’s email address in the new window that pops up.
- Click “Ok” to add sender.
- Click “Ok” in the “Safety Options” window to save your changes.
- Open the email in your Gmail app. Tap the contact icon to the left of the sender’s name and email address.
- Tap “Ok” on the “Add contact” pop-up box.
- Tap on “Create new contact” at the top of your Contacts list.
- Enter the sender’s name in the “First name” field.
- Enter the sender’s email address in the “Email” field.
- Tap the sender’s name in the “From” line.
- On the next screen, tap “Create New Contact.”
- On the third screen, tap “Done” to save the address.